GENERAL SALES CONDITIONS

Crew Time Off - SASU registered with the register commercial of Marseille, under the SIRET number 815 251 459 00013. Crew Time Off operates the website : www.crewtimeoff.com
The following general sales conditions govern the contractual relationship between the company Crew Time Off and all of its customers.
Crew Time Off reserves the right to adapt or modify at any time these conditions. The general conditions of sale and use applicable are those in effect at the date of your booking.
The Customer undertakes to read all General Terms and proceeds to full acceptance by checking the box "I've read and agree to the general sales conditions."

General Information

The information provided on this website is designed to help you select the activity, event, outing or week end trip most suited to your interests. The activities descriptions are as current and accurate as possible. Please note that occasionally changes in the descriptions do occur. Some activities will adapt according to the weather conditions, the number of people attending and others factors which may affect the activity.

Prices

All prices are in Euro Vat included, and subject to change without notice.
What is included in the price is indicated in each activity description (transport, meals, refreshments….)

Payment

When the payment of the order is made through Crew Time Off’s website, it can be made by Credit card (Visa, MasterCard…), or PayPal, and is made through a secure payment system.
If the order is made by telephone or other, the payment can be made by cash, bank check or credit card via a mobile terminal payment by credit card.
According to the Data Protection law n° 78-17 of 6 January 1978, the personal information of the Customer are protected and encrypted during transmission to the processing center of banking payment.
Customer's order will be executed if the payment centers have given their agreement. If this is not the case, the order is cancelled.

Cancellation or Modification

Activities are subject to cancellation or modification depending on the number of customers participating.
Crew time Off reserves the right to cancel an outing or activity for any reason, including inclement weather, and shall not be liable for any loss to participants. Participants holding reservation for cancelled activities and outing will receive a full refund.
Should it be necessary to abandon an outing due to difficulties en route, Crew Time Off will arrange the best possible refund for participants according to the circumstances.

Refunds and Cancellation Fees

Most activity may be cancelled 48 hours or more prior to the pick-up or meet up time.
Activity cancellations which occur 48 hours or more prior to pick up or meet up time shall automatically receive a full refund unless the outing has a more restrictive cancellation policy written in the activity description.
In order to receive a full refund a customers must cancel their reservation 48hours or more prior to the pickup or meet up time.
In the instance that an activity cancellation is made by a customer outside of the cut-off date for such cancellations, the customer will receive a refund of 50% of the activity price.
Please note that certain outings, such as customized events, trips, music concert, sport game, music festival, theatre performances or special events may be subject to different cancellation fees.
Check on the outing or activity description page.

Barring exceptional circumstances (accident, act of God), if the customer does not cancel prior to the event and do not show at the pick up or meet up place and time of the activity, the customer will find themselves liable for the entire amount of the price of the activity or output.

Liability and insurance

Crew Time Off makes arrangements for Crew for activities, events, outings and week-end trips; Crew Time off does not act on behalf of or supervise the parties or persons who own, furnish, or operate such activities, and the same are provided by independent contractors. Crew Time Off assumes no responsibility for, nor guarantees the performance of, any such activity or outing provider, and its customers acknowledge that Crew Time Off shall not be liable for losses or injuries arising from the acts or omissions of such provider.

Applicable law and jurisdiction

Crew Time off has been founded in accordance with French law. Any dispute which may arise between the customer and Crew Time off will be submitted to the competent courts of jurisdiction of the Court of Appeal of Paris.

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